Terms and Conditions

Effective Date: 15/04/2026

Welcome to Altura Industry. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General Information

  • This website is owned and operated by Altura Industry
  • By using our website, you confirm that you are at least 18 years old or using it under parental supervision

2. Products & Services

  • We offer plastic toys, kids furniture, and related products
  • All product descriptions, images, and prices are subject to change without notice
  • We strive for accuracy, but errors may occur

3. Pricing & Payments

  • All prices are listed in INR (₹)
  • We reserve the right to change prices at any time
  • Payments must be made through available payment methods on the website

4. Order Acceptance & Cancellation

  • We reserve the right to accept or cancel any order
  • Orders may be cancelled due to:
    • Product unavailability
    • Pricing errors
    • Suspicious or fraudulent activity
  • Customers can cancel orders before dispatch only

5. Shipping & Delivery

  • Orders are processed and delivered as per our Shipping Policy
  • Delivery timelines are estimates and may vary

6. Return, Refund & Exchange

  • Returns and refunds are governed by our Return & Refund Policy
  • Please review that policy before making a purchase

7. User Responsibilities

By using our website, you agree:

  • To provide accurate and complete information
  • Not to misuse or attempt to harm the website
  • Not to engage in fraudulent activities

8. Intellectual Property

  • All content on this website (text, images, logo, design) is the property of Altura Industry
  • Unauthorized use, reproduction, or copying is strictly prohibited

9. Limitation of Liability

  • We are not liable for:
    • Any indirect or incidental damages
    • Delays in delivery due to external factors
    • Losses arising from misuse of products

10. Product Usage Disclaimer

  • Our products are designed for children, but adult supervision is recommended
  • We are not responsible for misuse or improper handling of products

11. Third-Party Links

  • Our website may contain links to third-party websites
  • We are not responsible for their content or policies

12. Privacy Policy

  • Your use of this website is also governed by our Privacy Policy
  • Please review it to understand how we collect and use your data

13. Changes to Terms

  • We reserve the right to update these Terms & Conditions at any time
  • Changes will be effective immediately upon posting

14. Governing Law

  • These Terms shall be governed by the laws of India
  • Any disputes shall be subject to the jurisdiction of Dehradun, Uttarakhand

15. Contact Information

For any queries regarding these Terms:

  • Business Name: Altura Industry
  • Address: Behind Swastik Plaza, Banjarawala, Dehradun, Uttarakhand
  • Phone: +91-7535988165
  • Email: xxxxx@gmail.com

Need Help?